INDUSTRY REPORTS PUBLICATIONS DATA FEED SERVICES WOWEB CONTACT US
Item added to your cart
The Contract Cleaning Industry
BY Louise Mitchell
South Africa
27 July 2017
R 14 400.00 (ZAR)  
estimated $ 1 127.52 (USD) *
Buy Now

The Contract Cleaning Industry


The contract cleaning industry, which forms part of the temporary employment services (TES) sub-sector, plays an important role in job creation in South Africa. Almost 100,000 people are employed by approximately 1,500 contract cleaning companies. 620 companies, including 49 suppliers of goods and equipment, were members of the National Contract Cleaners Association (NCCA) as of July 2017. Although companies are not compelled by law to join the NCCA, membership is mandatory if a company wants to tender for contracts. Another important group is the Black Economic Empowerment Cleaning Association (BEECA) which has 50 members.


Labour Conflict


The temporary nature of employment under fixed-term contracts and the associated lack of benefits are major sources of conflict between employees and large companies that provide contract cleaning services to clients such as universities, government departments and large corporates. In the university sector the ‘#FeesMustFall’ campaign extended to include demands of insourcing of services provided by contracted companies and in order to avoid further disruptions to tuition and damage to property universities started to implement insourcing measures. Employees in the sector expressed optimism that workplace deficits in the sector will be addressed by The Contract Cleaning Sector: Decent Work Programme which is to be released by December 2017.


Report Coverage


The Contract Cleaning Industry report describes current conditions, market drivers, trends and challenges faced by role players as well as factors that influence the success of the sector. The report profiles 18 companies, including industry leaders Bidvest which increased its shareholding in Ikhayelihle Royalserve Cleaning Services Pty Ltd from 49% to 100% in 2016, Elite Cleaning Services, part of the BMC Group, and Supercare, which is part of the Compass Group. Also profiled is The Specialists Franchise Group (Pty) Ltd which has 65 franchise outlets offering commercial and domestic cleaning services.


Page
1. INTRODUCTION 1
2. DESCRIPTION OF THE INDUSTRY 1
2.1. Industry Value Chain 3
2.2. Geographic Position 4
3. SIZE OF THE INDUSTRY 4
4. STATE OF THE INDUSTRY 10
4.1. Local 10
4.1.1. Corporate Actions 12
4.1.2. Regulations 13
4.1.3. Enterprise Development and Social Economic Development 14
4.2. Continental 16
4.3. International 17
5. INFLUENCING FACTORS 18
5.1. Economic Environment 18
5.2. Rising Operating Costs 18
5.3. Information Technology, Research and Development (R&D) and Innovation 19
5.4. Standards and Compliance 20
5.5. Labour 21
5.6. Environmental Concerns 27
5.7. Electricity and Water Supply Constraints 28
6. COMPETITION 29
6.1. Barriers to Entry 29
7. SWOT ANALYSIS 30
8. OUTLOOK 31
9. INDUSTRY ASSOCIATIONS 31
10. REFERENCES 32
10.1. Publications 32
10.2. Websites 33
APPENDIX 1 34
Contract Cleaning Sector: Decent Work Programme - Summary of Priorities, Outcomes, Outputs and Activities 34
APPENDIX 2 37
December 2016 Sectoral Determination 1: Contract Cleaning Sector 37
APPENDIX 3 38
Labour Cost Example 38
COMPANY PROFILES 40
AFRICAN CORPORATE CLEANING (PTY) LTD 40
BIDAIR SERVICES (PTY) LTD 42
BIDVEST SERVICES (PTY) LTD 45
CLEANING AFRICA SERVICES (PTY) LTD 48
DEMOCRATIC CLEANING SERVICES (PTY) LTD 50
EXCELLERATE SERVICES (PTY) LTD 51
GLOBAL CLEANING SERVICES (PTY) LTD 54
INDUSTRIAL WASTE AND ENVIRONMENTAL SERVICES (PTY) LTD 56
METRO SANITARY SOLUTIONS CC 58
RED ALERT TSS (PTY) LTD 60
RENTOKIL INITIAL (PTY) LTD 63
S A CLEANING SERVICES (PTY) LTD 66
SERVEST (PTY) LTD 68
SPECIALISTS FRANCHISE GROUP (PTY) LTD (THE) 71
SUBURBAN SERVICES (PTY) LTD 73
SUPERCARE SERVICES GROUP (PTY) LTD 75
TMS GROUP INDUSTRIAL SERVICES (PTY) LTD 78
TSEBO SOLUTIONS GROUP (PTY) LTD 80